Careers at Reelables

At Reelables, we’re not just making labels; we’re building the automated, intelligent, and sustainable supply chain of the future. We are the pioneers of 5G-connected smart label technology, turning the humble shipping label into a powerful IoT device that provides unprecedented, real-time visibility from factory floor to final destination. We are a fast-paced, ambitious team of engineers, problem-solvers, and innovators who thrive on tackling massive global challenges. If you are driven to create technology that fundamentally changes how the world moves goods and are excited to build an industry from the ground up, you belong here.

About Us

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<div>Reelables is a pioneer in the smart label space, aiming to change how the world tracks by smart labeling more products and items than ever before. Join our growing team as we scale up our business with hardware manufacturing, software features and an ever growing portfolio of customers.</div>
<div>&nbsp;</div>
<div><strong>Responsibilities</strong></div>
<ul>
<li>Be on the front lines pre and post sales to ensure our customers have a smooth onboarding experience and receive the expected value with our solutions.</li>
<li>Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value&nbsp;</li>
<li>Execute activities to support success plan</li>
<li>Orchestrate business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals&nbsp;</li>
<li>Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of Reelables solutions</li>
<li>Deeply understand Reelables solutions and be able to explain them to businesses of all types - logistics providers, manufacturers, suppliers,&nbsp;</li>
<li>Collect feedback to inform further product development</li>
</ul>
<div><strong>Experience - Minimum</strong></div>
<ul>
<li>Experience in logistics</li>
<li>2+ years B2B customer-facing work experience with technical products</li>
</ul>
<div><strong>Experience - Desired</strong></div>
<ul>
<li>Experience with IoT</li>
<li>Strong priority management and problem-solving skills</li>
<li>Track record of building trust and communicating effectively with a wide variety of stakeholders: executives, product and engineering leadership, key-decision makers, and day-to-day users of our software</li>
<li>Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment&nbsp;<br>Diplomacy, tact, and poise under pressure when working through customer issues</li>
</ul>
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Customer Implementation Manager

<html><head></head><body><div><strong>Ready to revolutionize global logistics?</strong><br>Join Reelables and help us transform how the world tracks packages! We're not just another startup – we're pioneering paper-thin smart shipping labels that use Bluetooth and 5G to track millions of packages globally. Imagine building products that touch every corner of the supply chain, from a small business shipping their first product to massive cargo containers crossing oceans.</div>
<div>This isn't your typical product role. You'll be architecting customer experiences that directly impact billion-dollar supply chains, designing intuitive dashboards that make sense of complex IoT data streams, and building features that logistics managers around the world will rely on daily. Every line of code you write will help businesses track their most valuable assets in real-time.</div>
<div>&nbsp;</div>
<div><strong>Who we are</strong><br>Reelables is a rapidly scaling tech company based in North London (near Angel), developing the world's most advanced smart shipping labels. Our breakthrough technology is already transforming how companies track and manage their shipments globally, and we're just getting started.</div>
<div>&nbsp;</div>
<div><strong>Responsibilities</strong></div>
<div>
<div><br><strong>Infrastructure &amp; Scalability</strong></div>
<ul>
<li>Design and build highly scalable backend systems that handle millions of concurrent IoT device connections</li>
<li>Architect data pipelines that process massive streams of location, temperature, and sensor data in real-time</li>
<li>Develop robust APIs that power both our customer platform and third-party integrations</li>
<li>Ensure our infrastructure can scale seamlessly from startup to enterprise-level traffic</li>
</ul>
<div><strong>Mission-Critical Reliability</strong></div>
<ul>
<li>Build fault-tolerant systems with comprehensive monitoring, alerting, and automated recovery</li>
<li>Implement security best practices for handling sensitive logistics and tracking data</li>
<li>Design disaster recovery and business continuity solutions for 24/7 global operations</li>
<li>Optimize system performance to handle peak loads during high-traffic periods (think Black Friday logistics!)</li>
</ul>
<div><strong>DevOps &amp; Platform Excellence</strong></div>
<ul>
<li>Lead infrastructure-as-code initiatives using Terraform and CloudFormation</li>
<li>Build and maintain CI/CD pipelines that enable our team to deploy confidently multiple times per day</li>
<li>Implement comprehensive observability across our entire technology stack</li>
<li>Drive initiatives to improve developer productivity and system reliability</li>
</ul>
<div><strong>Innovation &amp; Technical Leadership</strong></div>
<ul>
<li>Research and implement cutting-edge technologies for IoT data processing and real-time analytics</li>
<li>Mentor team members on platform engineering best practices and system design</li>
<li>Collaborate with the Product Engineering team to ensure seamless integration between platform and customer features</li>
<li>Contribute to technical architecture decisions that will shape our platform for years to come</li>
</ul>
<div>&nbsp;</div>
<div><strong>Experience required</strong></div>
<div>&nbsp;</div>
<div><strong>Platform Engineering Expertise</strong></div>
<ul>
<li>Backend Mastery: Advanced TypeScript/Node.js/Python skills with deep understanding of scalable system design</li>
<li>Cloud Architecture: Extensive AWS experience, particularly with serverless, containerization, and managed services</li>
<li>Infrastructure as Code: Hands-on experience with Terraform, CloudFormation, and automated infrastructure management</li>
<li>Data Systems: Experience with high-throughput data processing, real-time analytics, and time-series databases</li>
</ul>
<div><strong>DevOps &amp; Reliability Engineering</strong></div>
<ul>
<li>Proven track record building and maintaining CI/CD pipelines in production environments</li>
<li>Deep understanding of monitoring, logging, and observability tools and practices</li>
<li>Experience with container orchestration (Docker, Kubernetes) and microservices architectures</li>
<li>Knowledge of security best practices for cloud-native applications</li>
</ul>
<div><strong>Scale &amp; Performance Focus</strong></div>
<ul>
<li>Experience building systems that handle millions of requests/events per day</li>
<li>Understanding of distributed systems principles, caching strategies, and performance optimization</li>
<li>Background in IoT platforms, real-time data processing, or high-scale consumer applications (bonus!)</li>
<li>Experience with database design and optimization for both relational and NoSQL systems</li>
</ul>
<div><strong>Leadership &amp; Collaboration</strong></div>
<ul>
<li>Strong mentoring abilities and passion for elevating team technical standards</li>
<li>Excellent communication skills for working with both technical and non-technical stakeholders</li>
<li>Experience working in fast-paced startup environments where you can drive significant technical decisions</li>
<li>Track record of improving engineering processes and development practices</li>
</ul>
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Platform Engineer

<html><head></head><body><div>
<div><strong>Ready to revolutionize global logistics?</strong><br>Join Reelables and help us transform how the world tracks packages! We're not just another startup – we're pioneering paper-thin smart shipping labels that use Bluetooth and 5G to track millions of packages globally. Imagine building products that touch every corner of the supply chain, from a small business shipping their first product to massive cargo containers crossing oceans.</div>
<div>This isn't your typical product role. You'll be architecting customer experiences that directly impact billion-dollar supply chains, designing intuitive dashboards that make sense of complex IoT data streams, and building features that logistics managers around the world will rely on daily. Every line of code you write will help businesses track their most valuable assets in real-time.</div>
<div>&nbsp;</div>
<div><strong>Who we are</strong><br>Reelables is a rapidly scaling tech company based in North London (near Angel), developing the world's most advanced smart shipping labels. Our breakthrough technology is already transforming how companies track and manage their shipments globally, and we're just getting started.</div>
<div>&nbsp;</div>
<div><strong>Responsibilities</strong></div>
<div><br><strong>Product Innovation &amp; Customer Impact</strong></div>
<ul>
<li>Drive the end-to-end development of customer-facing features that directly impact user experience and business outcomes</li>
<li>Transform complex IoT data streams into intuitive, actionable insights for logistics professionals</li>
<li>Design and build responsive web applications that handle real-time tracking data from millions of labels worldwide</li>
<li>Collaborate directly with customers to understand pain points and translate them into elegant technical solutions</li>
</ul>
<div style="font-weight: bold;"><strong>Technical Leadership &amp; Quality</strong></div>
<ul>
<li>Architect scalable frontend solutions that can handle massive data visualization and real-time update.</li>
<li>Write production-ready code with comprehensive testing, monitoring, and error handling</li>
<li>Champion user experience best practices and ensure our platform delights customers at every touchpoint</li>
<li>Lead technical discussions on product architecture and contribute to strategic technology decisions</li>
</ul>
<div><strong>Rapid Innovation Culture</strong></div>
<ul>
<li>Ship code daily in our lean, fast-moving environment where your work goes live immediately</li>
<li>Mentor team members and elevate our overall engineering standards</li>
<li>Proactively identify opportunities to improve our development processes and customer satisfaction</li>
<li>Take ownership of features from conception through deployment and ongoing optimization</li>
</ul>
<div>&nbsp;</div>
<div><strong>Experience</strong></div>
<div><br><strong>Core Technical Skills</strong></div>
<ul>
<li>Frontend Excellence: Expert-level TypeScript, React/Vue.js, with a strong eye for UX/UI design</li>
<li>Full-Stack Capability: Node.js experience for seamless frontend-backend integration</li>
<li>Cloud-Native Development: Hands-on AWS experience, particularly with serverless architectures</li>
<li>Modern DevOps: Proficiency with CI/CD pipelines, automated testing, and deployment strategies</li>
</ul>
<div><strong>Product-Focused Experience</strong></div>
<ul>
<li>Track record of building customer-facing applications that handle complex data visualisation</li>
<li>Experience working closely with product managers, designers, and customers to deliver exceptional user experiences</li>
<li>Understanding of real-time data systems and how to make them accessible to non-technical users</li>
<li>Background in B2B SaaS products or logistics/supply chain technology (bonus!)</li>
</ul>
<div>&nbsp;</div>
<div><strong>Growth Mindset</strong></div>
<ul>
<li>Passion for working in a fast-paced startup environment where you can see direct impact</li>
<li>Strong communication skills and ability to explain complex technical concepts to various stakeholders</li>
<li>Experience mentoring others and contributing to team culture</li>
</ul>
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Job Openings

Customer Implementation Manager

Platform Engineer

Product Engineer